OUR STRENGTH LIES IN THE SENSE OF UNITY THROUGH THE SUPPORT WE GIVE TO OUR EMPLOYEES, OUR CLIENTS, AND THE COMMUNITIES WE SERVE. OUR CONTINUED EDUCATION AND DEVELOPMENT ENSURES WE MAINTAIN THE HIGHEST ETHICAL STANDARDS IN SERVICE, SUPPORT AND PUBLIC ENGAGEMENT.
What makes Canadian Shield Health Care Services strong?
We do not compromise our Core Values. We do the right thing. Always. Our mission is clear; IMPROVING LIVES IS OUR PRIORITY. We focus on serving others. How can I make this person’s life better today?
Our diversity brings forth many different perspectives and ideas on how to better serve others.
Our Support Team members are focused on creating calm during any crisis or situation while always working on solutions. We focus on serving others. The expectation is to constantly look for ways to serve people. All People.
When someone is frustrated from navigating any part of CSHCS process, we take the time to guide or coach them through the system.
Our mentoring program gives new Care workers access to experienced teammates to expand their skills and develop the Standards of Care that Canadian Shield Health Care Services promotes.
We have 24hr live support to assist our Care Teams, Clients and their families navigate through any crisis that may present itself. No person is ever alone. Ever.
We defuse any crisis by being calm and friendly. When someone calls and is disrespectful or aggressive, simply say: “I am a friend. I’m here to support you. How can I improve your life today?
Education and personal growth are very important. We believe that everyone involved in our processes plays a vital role. We want to capitalize on every opportunity to grow and become better not only as an organization but as people.
There are many ways in which Canadian Shield Health Care Services shows or creates strength. Please email me your thoughts on how we can all demonstrate STRENGTH in our dealing with our clients, coworkers, and the communities we serve.